Office : 037800663 Office Time : MON - FRI | 09:00-17:30 florence-homecare@eim.ae

Patient’s Rights and Responsibilites

Home Patient’s Rights and Responsibilites



Patient’s Rights and Responsibilities...

Florence Home Health Care Services Center staff members strive to establish trust and open communication with their patients; we understand and protect each patient's dignity, cultural, psychosocial and spiritual values.

Patient's Rights

✓  To be clearly informed of all your rights.

✓  To be informed about all the health services provided by Florence home health care center L.L.C. and how get them.

✓  To be provided with health care in a way that respects your dignity and your religious principles at all times.

✓  To receive health services that respects your privacy.

✓  To keep your medical and personal information confidential and protected from damage and misuse.

✓  To get a clear explanation of the concept and the terms of the general consent to treatment.

✓  To provide us with your written consent before undergoing home health care.

✓  To follow the United Arab Emirates laws and culture in terms of preventing or stopping life support treatments.

✓  To be informed about any cost of treatment if applicable.

✓  To know the names of the nurses and other health care professionals who are providing the service to you.

✓  To request changing the healthcare provider.

Patient's Responsibilities

✓  To provide us with all the necessary personal and family medical information needed to provide you with the suitable home healthcare

✓  To give your consent to receive the services after you receive the detailed information from the healthcare provider

✓  To accept the consequences if you refuse the service or do not adhere to the care plan

✓  To keep all you personal belongings in secure place during the presence of the healthcare provider at your house

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